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FAQs
Q: What are the Short Term Health Care prerequisites for qualification?
A: Applicants must be residents of North Carolina, under 65 years of age, not currently enrolled in Medicare or Medicaid, have not purchased a Short Term Health Care policy in the last 12 months and be medically eligible. Children identified as dependents must not be over the age of 18, or over 26 years of age if a full-time student.
Q: What available options are there for how long I may have a Short Term Health Care policy?
A: Short Term Health Care policies are available in 30, 45, 60 or 90-day policies.
Q: How do I begin my coverage and when will the effective date for coverage start?
A: Go to Short Term Health Care. Receive your free quote. Determine your premiums based upon the deductibles offered, the amount you days you require and the age of the recipient(s).
Complete the appropriate application and mail in the required premium payment
with the application. The coverage will begin either the day after the post
marked date, or up to 30 days after the date on the signed application. If the
post marked date is illegible, the coverage will begin a day after the
application receipt is received.
Q: Once my coverage ends or is terminated, may I reapply for Short Term Health Care?
A: No. The Short Term Health Care policy is non-renewable. Individuals may only receive coverage once every 12 month cycle. Once the duration of the Short Term Health Care policy is concluded, applicants must wait twelve months from the effective date of the previous policy before purchasing another policy.
Q: If I decide to cancel my policy, what are the conditions for monetary reimbursement?
A: The only available window for reimbursement is during the first 10 days after you receive the benefits booklet and policy ID card. If you decide not to accept the policy, return the booklet and ID card. If we receive these items within 10 days, we will offer a full reimbursement of the initial premium. Once 10 day window elapses, the refund is ergo prorated.
Q: Does the Short Term Health Care policy cover my prescription drugs and maternity costs?
A: Neither is covered under the policy. Please refer to the benefits booklet for a complete listing of policy stipulations and restrictions.
Q: If I decide to cancel my policy, what are the conditions for monetary reimbursement?
A: The only available window for reimbursement is during the first 10 days after you receive the benefits booklet and policy ID card. If you decide not to accept the policy, return the booklet and ID card. If we receive these items within 10 days, we will offer a full reimbursement of the initial premium. Once 10 day window elapses, the refund is ergo prorated.
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